FAQ’S

Q1. ARE THE PRICES SAME AS YOUR WEBSITE PRICES AT ALL YOUR RETAIL SALES POINTS?

Prices at different retail sales points may differ due to country of sales, duties / taxes and freight charges.

Q2. WHICH CARRIER YOU USE TO SEND YOUR SHIPMENTS?

We use DHL & FedEx both services subject to the destination custom suitability to send all our shipments for prompt and timely deliveries / clearance.

Q3. WHAT ARE THE COURIER CHARGES FOR EACH SHIPMENT?

We charge US$ 30 for the 1st outfit and then add US$ 8 for each additional outfit in an order.

Q4. WHAT IS YOUR ORDER LEAD TIME?

We take 4 to 6 weeks for the production of an order + 3-4 days for transit time through DHL or FedEx.

Q5. WE ARE UNABLE TO FIND THE DESIGN HERE ON YOUR ONLINE SHOP THAT WE HAVE SEEN ON YOUR FACE BOOK GROUP, WHAT TO DO?

Please email us the design # you like on our Face book group and we will tell you its price as well as how to order it online.

Q6. WHAT IS THE GUARANTEE OF CUSTOM COLOR & STYLING IF WE WANT TO CHANGE SUBJECT TO THE POSSIBILLITY?

In case of change in color from the original outfit shade, we always try to match the shade but matching is absolutely not guaranteed. Also in case of change in styling, we do not guarantee if the change will not look good upon receipt.